At Shohozpath.online, we strive to provide high-quality online courses for students from Class 6 to HSC. As our courses are digital products, we have specific refund and return policies outlined below.
1. Refund Eligibility
- Refund requests must be made within 7 days of purchase.
- A refund will only be considered if there is a technical issue preventing access to the course and our support team is unable to resolve it.
- Refunds are not applicable if the user has accessed or completed a significant portion of the course.
- Duplicate payments due to system errors will be refunded upon verification.
2. Non-Refundable Situations
- Change of mind or personal reasons for canceling the course.
- Failure to complete the course within the given access period.
- Inability to understand course materials due to lack of prior knowledge or effort.
- Unauthorized sharing or misuse of course content.
3. How to Request a Refund
- Send an email to [Insert Contact Email] with your order details and reason for the refund request.
- Our support team will review your request within 5-7 business days and notify you of the outcome.
- If approved, the refund will be processed through the original payment method within 7-10 business days.
4. Course Exchanges
- We do not allow exchanges for purchased courses.
- If you encounter technical issues, we will assist in resolving them instead of providing an exchange.
5. Modifications to This Policy
Shohozpath.online reserves the right to update this Refund and Returns Policy at any time. Any changes will be posted on this page with an updated effective date.
6. Contact Us
For any refund-related queries, please contact us at:
Shohozpath Online
info@shohozpath.online
01886608265
Dhaka Bangladesh